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Reviewed by OpenLoop counsel: [pending]

Subprocessor List

Last updated: May 16, 2026

Compass engages the third-party service providers below ("subprocessors") to help deliver the Service. All subprocessors are bound by data processing agreements consistent with our DPA and GDPR Article 28 requirements. We will notify customers at least 30 days before adding a new subprocessor.

Legal pages

Terms of ServicePrivacy PolicyRefunds & CancellationData Processing AddendumSubprocessors

Amazon Web Services (AWS)

United States (us-east-1, us-west-2)

HIPAA-eligiblePrivacy policy ↗

Cloud hosting and infrastructure (compute, storage, networking)

HIPAA-eligible services used: RDS, S3, SES, ECS, KMS, CloudWatch, Secrets Manager

Supabase

United States

Privacy policy ↗

Database hosting (PostgreSQL) — note: migration to AWS Aurora in progress

Currently used on Free tier only. Insights tier data moves to Aurora when migration is complete.

Stripe

United States

Privacy policy ↗

Payment processing, subscription billing, invoicing

Processes billing data only — no health or clinical data

AWS Simple Email Service (SES)

United States

HIPAA-eligiblePrivacy policy ↗

Transactional email delivery (account notices, alerts)

Used for product notifications only

Cloudflare

Global (edge network); data processed in United States

Privacy policy ↗

DNS management, CDN, DDoS protection, edge caching

No health data transits Cloudflare beyond TLS-encrypted request routing

OpenLoop Healthcare Partners PC

United States

HIPAA-eligiblePrivacy policy ↗

Clinical operations and pharmacy network coordination

A covered entity under HIPAA; governed by a separate Business Associate Agreement

To be notified of subprocessor changes, email privacy@joincompass.ai with the subject "Subscribe to subprocessor updates."

Compass is a product of Launchpad, operated by OpenLoop Healthcare Partners PC.

Compass

Growth intelligence for DTC health brands.

Product

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  • Docs
  • Watch demo
  • Start free
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Legal

  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • DPA
  • Subprocessors

Company

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  • BAA
  • Status
  • Contact
© 2026 Compass by Launchpad. An OpenLoop product.

Compass

Growth intelligence for DTC health brands.

Product

  • Pricing
  • Docs
  • Watch demo
  • Start free
  • Sign in

Legal

  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • DPA
  • Subprocessors

Company

  • Trust Center
  • BAA
  • Status
  • Contact
© 2026 Compass by Launchpad. An OpenLoop product.